The thing is, fast food protocol and fast food practice, are two different things.
If each fast food place released a video on youtube showing a day behind the counter, you better believe every store owner would know about it and they'd have their top people in their to make it look good for the day.
Realistically, that only happens when they know someone's watching.
I've worked fast food before, nobody keeps up on the work that needs to be done all the time. Managers get bonuses based on how much they save the store on labor and how much food spoilage they prevent. They spend most of the time skimping on labor and making sure employees don't eat too much. Somehow they always get tipped off about a surprise inspection and whip things into shape the day before it happens.
I worked at a burger place I'm not going to mention the name of, but their frozen treat machine always had roaches in it because the experienced people always pull rank and get the noobs to clean it out. The first time I worked with one stores top manager he put me in the back room because I was still new, I catch on quick and get things I need to do done, so when I ran out of things I was "supposed" to do, I started doing things like pulling equipment away from walls and cleaning the tracks in-between ceiling tiles.
I pissed a few experienced people off doing that, because when the store manager saw it could be done, he started expecting it to get done all the time.
At that same store a few months later, we had this guy who wasn't even allowed to come out of the back room. In a pinch they would let him up on the grill because customers couldn't see him there.
This guy was nasty, like something you see in a horror movie nasty, nasty like anyone who worked with him waited until he was gone to get food or asked someone else to cook it. The guy was so nasty that they made sure to give him the day off when there was going to be an inspection just to be safe. The last I heard, this guy was in prison for beating his own mother. The only reason they kept him around was he did the stuff in the back room nobody else wanted to do (albeit half-assed), and somehow he had a daughter that everyone thought was just too cute.
This guy sucked horribly at washing dishes. There was always grease left on them, he never changed his water unless someone told him to. He was just a generally unsanitary person. Granted a lot of times some of us would take his "clean" dishes and knock them into his dirty water before suggesting he change his water before washing them again, sometimes nobody caught it. Think about that next time you eat out.
Night time is the worst time to eat fast food. Store closers are an inginuitive bunch. Unless there's an inspection happening, they're not preparing food the way they're supposed to. Where as hamburger patties are supposed to sit on a grill and be rotated, closers will prepare a bunch in advance then pot them in a pot of hot water to keep them "fresh" throughout the night where they just have to toss it on the small part of the grill they didn't clean waaay earlier than they should and put some grill goodness on the meat and make it look like it's been on the grill the while time.
If you've ever seen the movie
waiting, and you remember the nasty stuff cooks were doing to the food, that stuff really does happen all the time in fast food places. It's not exagerated for the movie either...
Even the sub shops where you can watch them make your food, have back rooms with stuff you can't see going on. Sub shops are a favorite "on the books" job of drug dealers because there's no grease involved and it's generally an easy job. They'll roll joints on the same tables they cut veggies on, they weigh ounces of coke using the same scales they portion meats with. You'ld be surprised what goes on in these places.
Anyway, I figure I've turned enough stomachs for today, I'll shut up now.
